Privacy Policy for Dorm2Dorm
Effective Date: June 20, 2025
At Dorm2Dorm (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy describes the types of information we may collect, how we use it, how we protect it, and your rights regarding your data when you visit our website, www.dorm2dorm.com, or use our services.
By accessing or using our website and services, you acknowledge that you have read and understand this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you use our services:
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Contact Information
Such as your name, phone number, mailing address, and other relevant contact information. -
Service Information
Details related to your reservation, items to be moved or stored, scheduling preferences, and any communication you send us. -
Billing Information
Such as payment method and transaction history for purchases. -
Usage Information
Information about your visits to our website, including browser information, IP address, pages viewed, time spent, and other usage data.
2. How We Use Your Information
We use your personal information to:
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Provide and manage our services.
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Respond to your questions and support needs.
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Process payments.
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Improve our website and services.
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Communicate with you about your order or other inquiries.
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Send promotional or marketing materials if you have opted in.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
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Service Providers: Trusted third parties who help us operate our website and deliver our services (e.g. payment processors, hosting companies), provided they agree to keep your information confidential.
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Legal Compliance: If required by law, regulation, legal process, or to protect the rights or safety of Dorm2Dorm, its customers, or the public.
4. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of electronic storage or transmission is 100% secure, so we cannot guarantee absolute security.
5. Retention of Personal Information
We will retain your personal information only for as long as is necessary to provide the requested services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Third-Party Links
Our website may contain links to third-party websites. Dorm2Dorm is not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access the personal information we hold about you.
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Request corrections or deletions of your information.
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Object to or restrict processing of your personal data.
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Withdraw consent where you previously provided it.
To exercise these rights, please contact us at our text-only customer support number listed below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this page periodically to stay informed of any changes.
10. Contact Us
If you have questions or concerns about this Privacy Policy, or would like to exercise your rights, please contact us via our text-only support line:
Text-Only Support: (646) 713-1409
Website: www.dorm2dorm.com